The Hourglass - Oversized T-shirt
Some things can’t be rushed. Inspired by the passage of time, this design reflects patience, persistence, and trusting the process.
Exchange Policy (7 Days)
We offer a 7-day exchange policy from the date of delivery.
Eligibility for Exchange:
- Item must be unused, unwashed, and in original condition
- All tags and packaging must be intact
- Exchange request must be raised within 7 days of delivery
Non-Eligible Items:
- Used or damaged products
- Items without original packaging
- Products purchased on sale (if applicable)
Process:
To request an exchange, contact us at shopatclove@gmail.com with your order details.
Once approved, we will guide you through the exchange process.
No Refund Policy
Currently, CLOVE does not offer refunds. Only exchanges are accepted as per the policy above.
PRODUCT DETAILS
• Composition: 100% cotton
• GSM: 220
• Colour: White
• Country of production: India
• Wash care:
Machine wash cold with similar colours.
Only non-chlorine.
Tumble dry low.
Warm iron if needed.
• Estimated order processing time: 48 hours
PRODUCT DESCRIPTION
• Sleeve length: Half sleeve
• Neckline: Round neck
• Fit: Oversized drop shoulder tee
Please Note:
• Colours may slightly vary depending on screen brightness
• Actual product specifications/GSM may vary +/-5%
• This is an oversized fit — size down for a less baggy fit
We aim to deliver your order with care and efficiency.
1. Order Processing
All orders are processed within 2–5 business days after confirmation.
Orders are not processed on weekends or public holidays.
2. Shipping Time
Estimated delivery timelines:
- Metro cities: 5–7 business days
- Other locations: 7–10 business days
Delivery times may vary depending on your location and external factors.
3. Shipping Charges
Shipping charges are included but (if applicable) will be calculated and displayed at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
5. Delays
While we strive to deliver on time, delays may occur due to:
- Courier issues
- Weather conditions
- High demand periods
Clove is not liable for such delays but will assist you in tracking your order.
6. Incorrect Address
Please ensure all shipping details are accurate.
Clove is not responsible for orders delivered to incorrect addresses provided by the customer.
7. Damaged or Lost Orders
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with proof (photos/videos), and we will assist you.
8. Contact Us
For shipping-related queries:
Email: shopatclove@gmail.com
Thank you for choosing Clove.
